By - Bhaarat Bol News Team
Aviation, today, in times of global turmoil, is facing an unprecedented challenge.
The flyers, are demanding more than ever in these testing times. It means a very taxing schedule, not only for the carriers, but the staff aiding various airlines as well.
Bhaarat Bol News team on a very recent flight to Italy, met two star-performers that need special mention - Aparna, the lead crew or the 'leading lady' as the airlines calls the lead crew; and Anusha.
They made sure that each guest was comfortable. Few flyers that were probably flying for the first time, had many queries.
Aparna and Anusha handled the queries very well. They were even seen cajoling the cranky children with their pep-talk.
It is only natural that such staff goes a long way in creating a goodwill and building reputation, of any airline