A prompt & hassle-free service is very important in the service industry. This is one attribute that keeps the brand ahead of it's competitors & rival brands.
The writer recently visited Mi Gallery located at RDC, Ghaziabad and the way the manager of the gallery, Nitin Goyal, organized everything was simply commendable. The rush was manifold, and in spite of being understaffed, with the able assistance of one of the front desk executive, Shahshank; Nitin promptly resolved the issues of the writer.
Nitin is a deserving manager in the Mi workforce and a perfect example of how it is the attitude that really goes on to build loyal customers for any brand.